FAQ

A series of frequently asked questions answered. 

User Accounts

Why do I need to register?
Where is the login page?
Can I connect via social media networks instead?
How do I edit my profile information?
I have forgotten my password?
How do I delete my account? 

Challenges, Ideas and Comments

What is a Challenge?
What is an Idea?
Can I comment on Challenges?
Can I comment on Ideas? 
Are comments pre-moderated or post-moderated?
What are the voting button, Advocate and Sceptic for?
How do I delete a comment I have posted?
How do I delete an Idea that I have posted?

Scoring and Characterisation

How does the scoring system work?
What is the characterisation system?

Technical Issues

How do I unsubscribe  from the newsletter?
How do I turn off email notifications?
How do I disconnect my LinkedIn account from the Energy Opportunities website?
I have registered by cannot login, what should I do?

Contact Information

I need to contact the webmaster, how can I do this?
I would like to participate in the Live Brainstorm Events, who should I contact?
I have seen an inaccuracy in this website, how should alert you?
Who is responsible for maintaining this website?

Posting questions to this FAQ

How can I add to this FAQ?

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User Accounts

Why do I need to register?
Registration is required in order to allow you post comments, ideas and to vote on ideas. You only need to enter a valid email address, select a user name and a password to register. You can also connect with this website via LinkedIn if you have a LinkedIn account.

Where is the login page?
The login page is located at www.energyopportunities.tv/user/login

Can I connect via social media networks instead?
Yes. You can use your LinkedIn account to connect with Energy Opportunities if you have a LinkedIn account. This is accessed via the login page www.energyopportunities.tv/user/login. Simply click on the LinkedIn logo and you will then be authorised by LinkedIn and redirected back to Energy Opportunities. 

How do I edit my profile information?
When logged in simply click on your user name in the top right of any page and you will be taken to your profile page. Here you can select Edit Profile in the top Profile panel to add details and a web address if you wish.  

I have forgotten my password?
Visit www.energyopportunities.tv/user/forgotpassword to reset your password. 

How do I delete my account? 
Accounts can only be deleted by Administrators. If you wish to have your account deleted please email us at support@energyopportunities.tv and remember to include your username, registered email address and the reason for your request.  

Challenges, Ideas and Comments

What is a Challenge?
Challenges are set by thought leaders in industry, academics and policy making. They are a call for ideas to help solve the issues they outline. More information on challenges can be viewed in this guide, Challenge Help

What is an Idea?
Ideas are user contributions that are posted to help answer the issues raised in the challenges. More information on challenges can be viewed in this guide, Challenge Help

Can I comment on Challenges?
You cannot comment directly against a challenge but can post an idea against a challenge which can be commented on. 

Can I comment on Ideas? 
Yes you can comment on Ideas and we invite this. If you vote as an advocate or sceptic of an ideas it's a good idea to leave a comment to support this vote so that the idea poster understands why the votes against their ideas are being made and to encourage discussion of the posted ideas.

Are comments pre-moderated or post-moderated?
All comments are post-moderated meaning that comments are reviewed by our team after they have been posted. If you spot a comment that you deem to be inappropriate then please use the Flag for oderation link on the comment to alert the moderation team. 

  What are the voting button, Advocate and Sceptic for?
These buttons allow you to state your position on an idea that has been posted. Ideas that are most advocated appear in the Most Advocated Ideas list. You cannot vote on your own ideas as it is assumed that you advocate the idea you are posting. Only ideas can be voted on, comments cannot be voted on. 

How do I delete a comment I have posted?
You can delete a comment you have posted you can delete it by viewing your profile page where it will be listed. 

How do I delete an Idea that I have posted?You cannot delete ideas yourself. If you posted an idea erroneously or need to correct something in that idea such as a typo or weblink please email us with a request to support@energyopportunities.tv and remember to include your username, registered email address and the reason for your request.

Scoring and Characterisation

How does the scoring system work?
The scoring system allows you to see how contributory your own or another users are to the brainstorming process. More information on scoring can be found in this guide, Scoring Help

What is the characterisation system?
Characterisation provides you with a breakdown of the your own or another users actions on the site. More information on characterisation can be found in this guide, Scoring Help

Technical Issues

How do I unsubscribe  from the newsletter?
To unsubscribe from the newsletter simply click on the unsubscribe link in a newsletter you have received. Should you have any problems with this function please contact us at support@energyopportunities.tv and remember to include your username, registered email address and the reason for your request. 

How do I turn off email notifications?
Notifications can be managed by visiting your user profile page by clicking on your username and then selecting Edit Preferences from the top menu. 

How do I disconnect my LinkedIn account from the Energy Opportunities website?
To disconnect you LinkedIn account from the Energy Opportunities website if you have used LinkedIn as your sign in method for this website please visit your third party application settings in your LinkedIn account. 

I have registered by cannot login, what should I do?
Please contact us at support@energyopportunities.tv and remember to include your username, registered email address and the reason for your request.  

Contact Information

I need to contact the webmaster, how can I do this?
Please contact us at support@energyopportunities.tv and remember to include your username, registered email address and the reason for your request.  

I would like to participate in the Live Brainstorm Events, who should I contact?
In the first instance you should contact us at support@energyopportunities.tv with your name, position and organisation and a brief description of your interest in attending. If you are selected for invitation then a member of our editorial team will contact you directly to discuss in more detail. Please note that not all requests will be replied to. 

I have seen an inaccuracy in this website, how should alert you?
Please contact us at support@energyopportunities.tv with details of the error and a link to the page where the error is perceived. 

Who is responsible for maintaining this website?
This website is editorial property of CNBC (www.cnbc.com) and is maintained in collaboration with Harvard Business Review (www.hbr.org).

Posting questions to this FAQ

How can I add to this FAQ?
If you have a question or issue that you think should be answered on this FAQ please post it in a comment below and it will be considered for inclusion. Please note that you need to be registered and logged in to post comments. 

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More Features

FAQ

A series of frequently asked questions answered. 

Scoring Help

This page explains how scoring and characterisation work. 

Challenge Help

This page explains how the Challenges work. 

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